Need a hand?

Stuck on setup, payment, or anything in between? Reach a real person on Telegram or by phone — we usually reply within minutes.

Fastest way to reach us. Drop a message and we'll get you sorted.

@GaryThe_Snail

Phone

Prefer to talk? Call or text us directly for urgent issues.

+85517905339

Support hours

We're available 9:00 - 22:00 (Cambodia time, GMT+7), every day. Messages sent outside these hours are answered first thing the next morning.

Provisioning can take a couple of minutes after payment. If it's still down after that, message us with your server name.

Bakong (KHQR) payments confirm automatically. If your order is still pending, send us the transaction screenshot on Telegram.

Pick a new plan from the homepage, or reach out and we'll help you migrate your world without losing data.

Share your server's IP and port from the Account page. Tell us if you need help with whitelisting.